AI Service Agent

Your AI Customer Service Representative

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AI Service Agent 개요

A smarter AI Agent that understands your business and can support your customers 24/7

Your Agent will scan your website and be ready to start work in just a few minutes

Customize your Agent’s behaviour and appearance to match your brand

Receive alerts when your customers want to speak to you or join the conversation at any time

Provide better support to your customers without being left out of the conversation. AI creates the opportunity for you to support your customers 24/7 and scale your business – but there are times when your customers will need to communicate with you directly. Any time a visitor requests to speak to a customer service representative, your Agent will send you a message to let you know. Your dashboard will show past conversations for you to review, and where visitors have provided their details, they will be captured as Contacts as well. Once installed, your AI Agent will scan your website, and additional documentation you provide, so it that knows your business and can answer common questions your customers might have. You can configure your Agent to meet your needs, selecting colors to integrate with your site design, and configuring the greeting the AI will use. Once your Agent is ready, use Test Mode to experience chat on your site prior to launch, giving you peace of mind that your customers will be in good hands.

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