My Tickets

Keep customers happy. Manage tickets together

후기 0개

7일 무료 체험

My Tickets 개요

Live chat and ticket inbox
Team support workflows
Customer ticket hub
Reports and service levels

My Tickets brings live chat and customer support tickets together in your site's dashboard. Your team can handle conversations, review ticket details, update statuses and priorities, and assign work to the right agent or team. Set up agents, teams, roles, and permissions to match the way you work. Team members can manage their availability, and built-in notifications help them keep track of updates. You can also configure your site’s chat experience and collect requests through an offline form when your team isn’t available. Give customers a member-facing ticket area where they can search for tickets and check their status. Customise its appearance to fit your site. Use reports to review support activity, and configure service level settings for your team’s workflow. From the first customer message through ticket follow-up, My Tickets gives your team a shared workspace to organise support and keep customers informed.

카테고리

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카테고리

Supported in Aria,

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앱 개발자Josh Roberts

고객지원 문의하기 개인정보 처리방침

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요금 및 플랜

본 앱은 7일 동안 무료 체험이 가능합니다.

Essential 플랜

6

/월

Up to 1 Agent

Up to 1 Team

50 New Tickets/Month

100 Chat Conversations/Month

Team 플랜

10

/월

Up to 5 Agent

Up to 5 Team

150 New Tickets/Month

250 Chat Conversations/Month

Advanced 플랜

13

/월

Unlimited Agents

Unlimited Teams

Unlimited New Tickets/Month

Unlimited Chat Conversations/Month

*가격은 USD 기준입니다.

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